Refund Policy

Thank you for booking with Grace World. We strive to provide an exceptional experience for all our customers. This Return and Refund Policy outlines the terms and conditions for returns and refunds related to our tour and travel services.
1. Booking Confirmation
Upon completing a booking on our website https://graceworld.co.in/, you will receive a confirmation email detailing your reservation. Please review the confirmation carefully and ensure that all details are correct.
2. Cancellation Policy
Customer Cancellations: If you wish to cancel a booking, you must contact us at operations@graceworld.co.in as soon as possible. The cancellation terms and any applicable fees will be based on the policies of the service provider and the timing of your cancellation. More than 30 Days Before Departure: Full refund minus a processing fee of 5 %. 15 to 30 Days Before Departure: 80 % of the total booking amount will be refunded. Less than 15 Days Before Departure: No refund will be provided. Service Provider Policies: Some services may have different cancellation policies. Please review the specific terms and conditions associated with each service at the time of booking.
3. Refunds
Processing Time: Refunds will be processed to the original payment method used at the time of booking. Approved Refunds will b e credited to the original payment method within 5-10 Business days. Non-Refundable Items: Certain services or fees may be non-refundable, including but not limited to, booking fees, administrative fees, or costs incurred by third-party service providers. This information will be provided at the time of booking.
4. Changes to Booking
Customer Requests: If you need to make changes to your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional charges as determined by the service provider.
5. Force Majeure
In the event of unforeseen circumstances beyond our control, such as natural disasters, political unrest, or other emergencies, Grace World reserves the right to cancel or modify bookings. In such cases, we will work to provide an alternative solution or offer a refund where applicable.
6. Complaints and Issues
If you encounter any issues during your travel or have a complaint regarding the services provided, please contact us immediately at operations@graceworld.co.in. We will make reasonable efforts to address your concerns and seek a satisfactory resolution.
7. Contact Us
For any questions or further assistance regarding our Return and Refund Policy, please contact us at:
Grace World Email: operations@graceworld.co.in